We're here to help with tips, payouts, and your Thenks account
Whether you're a guest who tipped, a staff member waiting on a payout, or a hotel setting up Thenks — our team can help.
Best for account issues, payout questions, and detailed follow-up.
Quick questions during business hours (East Africa Time).
Kenya and US lines for hotels and partners.
KE: +254 743 278 959
US: +1 302 520 3814
Answers on how tipping, fees, and payouts work.
Book a demo and we'll walk you through setup in about 15 minutes.
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